Welcome to our website.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which govern Dears Pharmacy's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
- our Website by email at info@dearspharmacy.co.uk or by telephone on 01313322851.
- You are responsible for making all arrangements necessary for you to access our Platform, including but not limited to a secure internet connection.
- You can only link to our home page www.dearspharmacy.co.uk There are strict regulations on promoting medications. Please don’t mention specific medications.
- Include only a link not a frame.
- Do not suggest any form of association, approval or endorsement on our part where none exists.
- If we find that our reputation is damaged in any way by the reference you’re making, we’ll take the necessary steps to protect it.
- As long as you comply with these Terms, we grant you a personal, non-transferable, revocable and limited licence to use our IPRs for your own personal use. We reserve all other licence rights not expressly permitted under these Terms.
- Unless permitted by law or under these terms, you must not copy except where such copying is incidental to normal use, reproduce, duplicate, sell or otherwise commercially exploit the Platform, the Services and their content without our prior written consent.
- You must not disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App or other any IPR.
- You must not use any of our logos or trademarks without our express prior written permission.
- Although we make reasonable efforts to update the Platform and the Services, they are provided "as is" and, to the extent permitted by law, we make no representations, warranties or guarantees, whether express or implied (including but not limited to the implied warranties of satisfactory quality and fitness for a particular purpose) that they (a) are accurate, complete or up-to-date; (b) meet your particular requirements or needs; or (c) access to, or use of, the same will be uninterrupted or completely secure.
- If the need arises, we reserve the right to amend, delete, suspend or withdraw all or any part of the Platform (including the Services) without notice. We exclude our liability if, for any reason, the Platform or the Services or any parts are unavailable at any time.
- We may refer to third-parties websites on our Platform and while we hope that you will find them to be of interest, we are not responsible for the content and accuracy of such website and thus we cannot accept any responsibility in respect of any third-party websites or any information contained therein.
- Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
- Legally capable of entering into binding contracts.
- At least 18 years old or 16 years old or over for emergency contraception (morning after pills), contraception, and period delay services only.
- Resident in the UK.
- Messages you receive from our pharmacists.
- Recommendations.
- The treatments we provided to you.
- A link to our Services.
- A help section.
- Your settings.
- A link to these Terms and the Privacy and Cookie Notices.
- The provision of Services to you is conditional on you completing truthfully, honestly and to the best of your knowledge a pre-assessment and all consultation questionnaires contained on our Platform. Please do not try to fill in the questionnaire or pre-assessment until you’re completely clear on what each question means. If you do not understand a question, are unsure how you should answer certain questions, or you do not fully understand the advice or information given to you on our site, you can speak to your regular healthcare provider or get in touch with us.
- Please do not complete any pre-assessments on behalf of anyone other than yourself.
- Please do not complete any questionnaires on the Web, unless you have permission to do so from that person and we receive express written consent from the person in question.
- We provide medical consultations to you based on online questionnaires you complete, telephone conversations, secure messaging and photo assessments.
- If our pharmacists determine based on the consultation that a treatment is required and that you are suitable for remote treatment, they will issue a prescription which will be sent to a Dears Pharmacy, which will then legally supply and dispense the medicines to you directly in its own name.
- If you have any issues such as side effects or any questions related to the treatment we prescribed, our pharmacists will provide you with follow-up medical advice.
- Complete a health questionnaire.
- Agree to these Terms. Select your preferred treatment and click order.
- Register on our Website, or log in if you’ve already registered.
- Choose a delivery method.
- Pay for your consultation, course of treatment and delivery costs, if any.
- Submit your order.
- Confirm your preferred treatment is suitable, or
- Ask you further information through your Account, or
- Advise if treatment is not suitable and subsequently cancel your order or provide advice.
- Complete an initial questionnaire.
- Share pictures and other information, if asked.
- Agree to these Terms.
- Register on our Website, or log in, if you’ve already registered.
- Log on to your Account.
- Complete a short additional questionnaire.
- Agree to these Terms.
- Choose a delivery method.
- Pay for your consultation, course of treatment and delivery costs, if any.
- Submit your order.
- Always read all product packaging and labels carefully before use.
- If you purchase medicine in advance, please always check the date on the box to make sure it’s not out of date.
- Your course of treatment is based on your consultation and answers to our questionnaire.
- Please make sure that only you have access to your medicines.
- If medicine is prescribed and dispensed to you, you’re responsible for checking that the medicine received is the correct medicine prescribed by Dears Pharmacy and that it is not damaged in any way. If in doubt, you must contact our Customer Service to seek advice and/or replacement as required (please see Section “Contact” below). Do not consume any medicine which is not the medicine prescribed or which is damaged on arrival.
- You should always tell your regular healthcare provider about treatment we prescribe and medication supplied.
- Dears Pharmacy, 645 Ferry Road, Edinburgh, EH4 2TX, registered with the General Pharmaceutical Council (GPhC) with number 1091153
- The medicines or goods are unavailable.
- We cannot authorise your payment.
- You are not allowed to use our services.
- You have ordered too many medicines.
- There has been a mistake on the pricing.
- our Website, please contact info@dearspharmacy.co.uk
- You can contact us in relation to Dears Pharmacy Website either by:
- Giving us a call on 01313322851
- Emailing us at: info@dearspharmacy.co.uk
- phone: 01313322851 (Monday to Friday 9am to 6pm)
- email: info@dearspharmacy.co.uk
- post: Dears Pharmacy, 645 Ferry Rd, Edinburgh EH4 2TX
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.