Dears Pharmacy

Order repeat prescriptions in the palm of your hand

Skip the calls, the queues, and the repeated GP visits.

Get it taken care of by your local Dears Pharmacy.

There have been some changes for the better at Dears Pharmacy. We've teamed up with our partners, Healthera to improve how you order your repeat prescriptions online from Dears Pharmacy. Follow our 'How it works' instructions to set it up. Once you get the hang of it you'll wonder why it was ever done the old way.

How It Works

 

1. Download and set up the app
Download the Healthera App to your mobile phone. You can click on the button below which will show you how. When you've downloaded, set up an account and find your local Dears Pharmacy.

If you aren't sure about how to download the app click here, tell us your details and we'll send you a text with a personalised sign up to make it easier for you.

2. Add Your Medication
Simply tell us the repeat prescriptions you need and the NHS GP you are registered with. We will help you manage your prescriptions online.

3. Order Your Prescription
Confirm your repeat prescription order in the app, your local Dears Pharmacy will receive the prescription from your GP and prepare it for you.

4. Receive And Alert
We'll let you know when your prescription is ready via the app and if you can't come and collect it from your local Dears Pharmacy we will deliver for FREE for over 65s and vulnerable patients.

Get helpful reminders for taking your medication

Healthera is more than a repeat prescription app, with a helpful reminder feature, you will be alerted when it is time to take your medication. Following the instructions given by your healthcare provider is crucial as it ensures you get the maximum effect from your medication. Bringing you peace of mind and easy accessibility to information and support, the Healthera app helps you take control of your wellness.

Speak directly to your local Dears Pharmacy and book services from within the app

Using the secure messaging feature, the Healthera app connects you with your trusted pharmacist, allowing you to communicate easily and conveniently. If you have a question regarding your prescription order or you are in need of medical advice, this feature enables you to access the information you need - anytime, anywhere.

As well as the communication platform, the Healthera app allows you to browse and book the services offered at your local pharmacy. The app clearly displays appointment availability and sends confirmation notifications once your request has been accepted.

We've introduced a prescription delivery service on our app.

Door to door delivery at a time you choose, all managed through the Healthera App.

New guaranteed delivery service at a small fee to help support us.

You may be eligible for free delivery.

How it works

  1. Select a time and day to have your prescription delivered.
  2. We can deliver to the homes of all of our patients.
  3. Patients eligible for free delivery can also make a small contribution to choose a time slot.
  4. You can still opt to collect your prescriptions from your pharmacy.

How it might help you

Reliable door to door service makes us safer than postal deliveries.

Your support will help us continue the service, as it is not funded by the NHS.

Receive guaranteed prescription delivery service at a time you choose.

Now available to all patients.

We currently provide the fastest prescription delivery service it the UK.

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